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RESULTS
Case Studies

We Don't Show Portfolios. We Show P&L Impact.

Every project below started with a problem that was costing real money. Here's what happened when we fixed it.

350+
Projects Delivered
AED 2B+
Client Revenue Generated
98%
Client Retention
35+
Countries Served
01
Real Estate — Dubai
From Spreadsheet Chaos to AED 2.4M Pipeline in 90 Days
Leading Dubai Brokerage — 45 Agents
The Problem
45 agents managing 3,000+ leads across Excel sheets, personal WhatsApp, and Post-it notes. Lead response time averaged 8 hours. Managers had zero pipeline visibility. Commission disputes happened weekly.
What We Built
Full Bitrix24 CRM deployment with Bayut/Property Finder auto-import, Wazzup WhatsApp integration, automated round-robin lead routing, commission tracking, and real-time management dashboards. 3-week rollout with full team training.
Bitrix24WazzupBayut APIProperty Finder APICustom Dashboards
340%
ROI in 6 months
8hr → 12min
Lead Response
+40%
Close Rate
"VortexWeb didn't just set up software — they redesigned how our entire sales floor operates. Revenue impact was visible in the first month."
— Sales Director, Dubai Brokerage
02
Healthcare — Abu Dhabi
60% Admin Time Eliminated. Zero Compliance Incidents.
Multi-Specialty Clinic Chain — 12 Locations
The Problem
Patient scheduling across 12 locations was done manually. No-show rate was 28%. Referral tracking was non-existent. Admin staff spent 5+ hours daily on data entry that added zero clinical value.
What We Built
Kommo CRM with automated appointment reminders (SMS + WhatsApp), referral pipeline tracking, patient journey automation, and HIPAA-compliant data workflows. Custom reporting dashboard for clinic managers.
KommoSMS GatewayWhatsApp AutomationHIPAA Workflows
28% → 11%
No-Show Rate
60%
Admin Time Saved
AED 840K
Annual Savings
"Our front desk team went from drowning in paperwork to actually focusing on patient experience. The ROI was immediate."
— Operations Director, Clinic Chain
03
Finance — Dubai
KYC Processing: 5 Days Down to 4 Hours. Audit-Ready, Always.
Wealth Management Firm — AED 2B AUM
The Problem
Client onboarding took 5 business days. KYC documents were scattered across email threads. Regulatory reporting was a quarterly scramble that consumed the compliance team for 3 weeks.
What We Built
Monday.com CRM with custom KYC automation pipeline, document collection workflows, automated compliance checks, and one-click regulatory report generation. Integrated client portal for secure document upload.
Monday.comKYC AutomationDocument PortalCompliance Engine
5d → 4hr
KYC Processing
3x
Client Onboarding Speed
Zero
Compliance Findings
"Audits used to be our worst month. Now they take hours. VortexWeb built a compliance engine that actually works."
— Compliance Head, Dubai Wealth Firm
04
Real Estate — Developer
Property Listing Portal: 15,000 Units Live. Zero Manual Upload.
Real Estate Developer — Multi-Project Portfolio
The Problem
Listing data existed in 4 different systems. Property Finder and Bayut listings were outdated within hours. Broker portal was a shared Google Sheet. No centralized inventory management.
What We Built
Custom property listing platform with automated Bayut/Property Finder sync engine, broker portal with real-time inventory, admin panel for unit management, and mobile-responsive client portal. Built on AWS with CI/CD pipeline.
Custom PlatformBayut APIProperty Finder APIAWSBroker Portal
15,000
Units Managed
Zero
Manual Listing Uploads
+55%
Broker Engagement
"We went from manually updating Bayut to having everything sync automatically. The broker portal alone changed how agencies interact with us."
— Head of Sales, Real Estate Developer
05
Construction — UAE
Bid Win Rate: 1 in 8 to 1 in 3. Same Team, Better System.
Construction & Contracting Firm — 200+ Staff
The Problem
Bid responses took 2-3 weeks. Follow-ups were inconsistent. Project handoff from sales to execution had no structure. Subcontractor coordination was phone-call-based chaos.
What We Built
Bitrix24 with custom bid management pipeline, automated follow-up sequences, project handoff workflows, subcontractor database with automated RFQ distribution, and executive dashboard.
Bitrix24Bid AutomationProject HandoffSubcontractor Portal
1/8 → 1/3
Bid Win Rate
-60%
Bid Response Time
AED 3.2M
Additional Revenue
"Same team, better system. That's the simplest way to describe what VortexWeb delivered."
— Managing Director, Construction Firm
06
SaaS — Global
Churn Cut by 35%. Expansion Revenue Up 2x. Same Product.
B2B SaaS Platform — 2,000+ Active Users
The Problem
Monthly churn was 6%. Trial-to-paid conversion was 8%. No visibility into product usage patterns. Expansion revenue was purely reactive — CSMs waited for clients to ask for upgrades.
What We Built
Monday.com CRM integrated with product analytics, customer health scoring, automated churn risk alerts, trial nurture sequences, and expansion revenue triggers based on usage thresholds.
Monday.comProduct AnalyticsHealth ScoringChurn Prediction
-35%
Monthly Churn
8% → 19%
Trial Conversion
2x
Expansion Revenue
"We thought we had a product problem. Turns out we had a systems problem. VortexWeb fixed the systems and our metrics fixed themselves."
— CEO, B2B SaaS Platform
Technologies We Deploy
RESULTS

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